Ordering custom lapel pins from a promotional products companies
Add to that, the varying company policies out there and it can put even the best of us off. The truth is that once you know what to ask, and you find yourself working with a reputable company, the process can be quite fun, given that you’re participating in the creation of a high-quality piece of emblematic jewelry.
There are specific things that important to know before even choosing a company to work with. Among those things are:
-How long has the company been in business?
-Do they offer free graphic design consultation?
-Do they have a website that showcases their previous work?
-Can you have access to former client reviews?
-Do they do rush orders?
-What are any hidden fees for special orders, rush orders, packaging, etc?
-Do they provide a mockup or proof of the product before going into final production?
-Is there a cost for that?
-What is the typical turnaround time?
-If you don’t have a graphic designer in your company, will the company have one you can work with? Is there a cost for that?
These questions can help give you an idea of the kind of company you are dealing with and if it will make a good working relationship. Once you have decided to work with a specific company, you’ll find that there is a whole new language to learn around having a custom lapel pin made. Never be afraid to ask for clarification and definition of words you are not familiar with! How a customer service representative handles your questions is also a great indicator of whether or not this is a company you want to work with.
Do you know what PMS color is? Cloisonné? New Classic Enamel? No? Ask. It’s that simple. Every step of the way, a good customer service representative should be more than obliging in answering all of your questions, and the more you know about the process, the more equipped you will be in creating the perfect lapel pin design for your purposes.